Question 1

What is SOC 2 compliance?

Accepted Answer

SOC 2 (Service Organization Control 2) is a compliance framework developed by the AICPA that evaluates how organizations manage and protect customer data. It focuses on five Trust Service Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. SOC 2 compliance demonstrates that your organization has appropriate controls in place to protect customer data and is especially important for SaaS companies, cloud service providers, and technology companies that handle sensitive customer information.

Question 2

What's the difference between SOC 2 Type I and Type II?

Accepted Answer

SOC 2 Type I is a point-in-time assessment that evaluates whether your security controls are properly designed at a specific date. SOC 2 Type II is a more comprehensive audit that evaluates both the design and operating effectiveness of your controls over a period of time (typically 3-12 months). Type II audits are generally preferred by customers and partners as they demonstrate sustained compliance, not just a snapshot in time.

Question 3

How long does it take to get SOC 2 certified?

Accepted Answer

The timeline for SOC 2 certification varies depending on your current security posture and the approach you take. With automation platforms like Vanta, Drata, or Secureframe, companies can typically achieve readiness in 2-4 weeks, though the Type II audit period still requires 3-12 months of continuous monitoring. With traditional audit firms only, the process can take 6-12 months or longer. Factors affecting timeline include company size, complexity, current security controls, and resources dedicated to the effort.

Question 4

How much does SOC 2 compliance cost?

Accepted Answer

SOC 2 compliance costs vary widely based on your approach. Automation platforms typically cost $1,800-$3,000+ per year for software and monitoring. Audit firms charge $12,000-$30,000+ for the actual audit, with Big Four firms (Deloitte, PwC, KPMG) at the higher end and specialized firms (Schellman, A-LIGN) offering more competitive pricing. Total first-year costs including preparation, software, and audit typically range from $15,000-$50,000+ depending on company size and complexity.

Question 5

Do I need an automation platform or just an auditor?

Accepted Answer

Most companies benefit from both. Automation platforms (like Vanta, Drata, Secureframe) streamline evidence collection, continuous monitoring, and compliance management, significantly reducing the time and effort required. They help you get audit-ready faster and maintain compliance year-round. You still need an independent auditor to perform the official SOC 2 audit and issue the report. Some companies start with just an auditor, but this typically takes longer and requires more manual work.

Question 6

What's the difference between SOC 2 and ISO 27001?

Accepted Answer

SOC 2 is a US-based framework focused on service organizations and is audit-based (you receive a report). ISO 27001 is an international standard for information security management systems (ISMS) and results in a certification. SOC 2 is more common for SaaS companies selling to US customers, while ISO 27001 has stronger international recognition. Many companies pursue both certifications, and several automation platforms support both frameworks simultaneously.

Question 7

Which SOC 2 auditor should I choose?

Accepted Answer

The right auditor depends on your company size, budget, and needs. Big Four firms (Deloitte, PwC, KPMG) are best for large enterprises needing global reach and brand recognition, but cost $25,000-$30,000+. Specialized firms like Schellman ($15,000+) and A-LIGN ($12,000+) offer excellent service for tech companies at lower prices. Consider factors like industry expertise, timeline, pricing transparency, customer service, and whether they're on your customers' preferred auditor lists.

Question 8

Can startups get SOC 2 certified?

Accepted Answer

Yes, many startups pursue SOC 2 certification to win enterprise customers and demonstrate security maturity. Automation platforms like Sprinto ($5,000/year), Secureframe ($5,000/year), and Comp AI ($797/month) are designed specifically for startups and SMBs with affordable pricing and faster timelines. Pairing these with cost-effective auditors like A-LIGN or Schellman makes SOC 2 accessible to early-stage companies. Many startups complete their first SOC 2 Type I within 2-4 months.

Question 9

What are the Trust Service Criteria in SOC 2?

Accepted Answer

SOC 2 evaluates five Trust Service Criteria: 1) Security (protection against unauthorized access), 2) Availability (system availability for operation and use), 3) Processing Integrity (system processing is complete, valid, accurate, and timely), 4) Confidentiality (confidential information is protected), and 5) Privacy (personal information is collected, used, retained, and disclosed appropriately). Security is mandatory for all SOC 2 audits, while the other four criteria are optional based on your services and customer requirements.

Question 10

Do I need SOC 2 if I'm already HIPAA compliant?

Accepted Answer

HIPAA and SOC 2 serve different purposes. HIPAA is a regulatory requirement for healthcare data in the US, while SOC 2 is a voluntary framework that demonstrates broader security and operational controls. Many healthcare technology companies pursue both - HIPAA for regulatory compliance and SOC 2 to meet customer demands and demonstrate comprehensive security practices. Several automation platforms (Vanta, Drata, Secureframe) support both HIPAA and SOC 2 compliance simultaneously.

SOC 2 Certification Directory